Conversational AI vs Chatbots: What are the key differences?

Conversational AI revolutionizes the customer experience landscape Moreover, AI experts can tweak these systems based on consumer feedback to enhance usability and functionality. Finally, conversational AI can also optimize the workflow in a company, leading to a reduction in the workforce for a particular job function. This can trigger socio-economic activism, which can result in a…
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October 30, 2023 0